Terms and Conditions
Room rates include bed and buffet breakfast;
- Room rates are subject to change without prior notice;
- Rates are inclusive of all Government taxes and levies.
2. CHILDREN RATES
- Children under 12 years (sharing with adults) – no charge;
- Teenagers (sharing with 1 or 2 adults) – 70% of Adult Rate
- Teenagers occupying own room are treated as Adult.
3. AGENT/GROUP LEADER DISCOUNTS & COMMISSION
- Complimentary accommodation or commission will be granted to agent or group leaders on the basis of single room per 10 paying guests, provided it is pre-booked and confirmed.
4. PAYMENT TERMS
- Deposit equivalent to 50% of total package must be paid to confirm the booking;
- Balance of total package may be paid upon 30 days prior or on guest’s arrival date;
- If the booking is made within 10 days prior to arrival date, a 100% of the total package amount is required to confirm the booking;
- Bookings not secured by appropriate deposit are subject to release without notice.
5. CHECK-IN AND CHECK-OUT
- Rooms are available for new arrivals from 12:00hrs on the scheduled arrival date;
- Rooms should be vacated by 11:00hrs on the scheduled departure date. Special consideration may be made for late check-out subject to anticipated arrivals;
- Day room for check-out at 18:00hrs may be arranged at 50% of the room rate.
- For bookings cancelled or reduced in numbers between 30 and 10 days from the date of arrival 25% of the total package amount will be charged;
- For bookings cancelled or reduced in numbers between 10 and 5 days from the date of arrival 50% of the total package amount will be charged;
- For bookings cancelled or reduced in numbers within 5 days from the date of arrival, or in the case of a “No Show”, 100% of the total package amount will be charged.